Lead Design Researcher

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ConsenSys is a venture production studio and the leading technology firm in blockchain globally . We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex networks of buyers, suppliers and consumers.

Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, infrastructure, and more. To accomplish this we've built out a flat organizational structure which we call the ConsenSys Mesh: a network of individuals & teams (also called “spokes”) working autonomously and towards the same goal. Our mission is to use these decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet.

The Design Research practice at ConsenSys is driven by a primary principle, construct curiosity . We are as rigorous about the form of inquiry as we are impassioned. We design with people, ensuring that everything we design is grounded in a deep, contextual understanding of what matters to people. Empathetic and forward-thinking, our objective is to inform and inspire the design of systems, services, and experiences. As pragmatic and applied, our practice enables us to act with intent.

Design researchers at ConsenSys bring their inquisitive nature and interpretive skills to bear on all aspects of their work—from framing inquiry to designing new propositions and evaluating prototypes with users. We are growing the design research team and looking for a Lead Design Researcher to help shape the future of our practice and be an advocate and evangelist for human insight across ConsenSys.

We are especially interested in hearing from researchers who are driven by inquiry and have a background in design.

Key responsibilities include:
  • Advance design research as a practice across ConsenSys and externally as a discipline through a highly collaborative and inclusive style
  • Mentor others in a range of design research approaches, and take responsibility for training and craft development across ConsenSys
  • Evolve the design research practice, pulling in innovative methods from external and internal expertise
  • Shape unique research methods that through contextually appropriate methodologies to inform experiences and services across ConsenSys
  • Establish and facilitate best practices, evolve processes and cultivate community
  • Represent ConsenSys within the wider research community, for instance by publishing articles and/or presenting at conferences on behalf of ConsenSys

Your likely skill set and experience will include:
  • Comfort with ambiguity yet unstoppable drive to create order out of chaos
  • Experience conceptualizing and facilitating design research initiatives, from problem identification and evaluation through user engagement, ensuring insights shape the design of systems and experiences
  • Strong strategic, analytical, and creative skills with a history of tackling and solving complex design research challenges
  • Ability to work collaboratively and communicate effectively with colleagues, clients and partners
  • Experience leading and growing teams of researchers
  • Understanding of service design and digital product design
  • Passion for evolving design research methods; flexible in approaches to see opportunities for design research where others might see constraints

Relevant experience:
  • Degree(s) in design, anthropology, human factors, psychology, human-computer interaction, behavioral science, cognitive science, other social sciences, a related field, or equivalent practical experience
  • 6+ years of professional design/ux research experience; preferably on agile teams
  • 6+ years of professional design experience; preferably as a product designer on agile teams
  • Experience leading and collaborating with multidisciplinary teams
  • Experience mentoring other researchers
  • Experience leading qualitative and quantitative research, familiarity with a variety of methodologies, and a track record of experimenting with new research approaches
  • Demonstrated understanding of the strengths and shortcomings of diverse research methods, including when and how to apply them during the product development process
  • Experience with storytelling through various mediums and formats
  • Experience applying research insights to create design solutions
  • Experience working within a variety of industries
  • Ability to communicate impactfully with diverse stakeholders
  • Demonstrated impact on product design and design strategy through design research

Here are some of the perks of being part of a unique organization like ConsenSys:
  • The forefront of a revolution. At ConsenSys we fundamentally believe that a next generation of technologies presents the opportunity to create a more just and equitable society.
  • A dynamic startup environment. ConsenSys is a thought leader in the blockchain space and we are absorbing a significant portion of the mindshare. This is both exciting and challenging, as we learn to scale our organization while adhering to the principles of decentralization.
  • Continuous learning. You’ll be constantly exposed to new languages, frameworks and ideas from your peers and as you work on different projects -- challenging you to stay at the top of your game.
  • Deep technical challenges. This entire ecosystem is about 10 years old. Ethereum itself is still a toddler. There is much work to be done before these platforms can scale to the order of millions or billions of users. ConsenSys is building the technology platforms that can get us to those next thresholds of scale.

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