Studio Experience Associate

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ConsenSys is a venture production studio and the leading technology firm in blockchain globally . We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex network of buyers, suppliers and consumers.

Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, and infrastructure, and more. To accomplish this we've built out a flat organizational structure which we call the ConsenSys Mesh: a network of individuals & teams working autonomously and towards the same goal.  Our mission is to use these decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet. If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us.

About Labs at ConsenSys:

The Labs team works with all 40+ ConsenSys startups and provides them with the specific resources and support they need to grow and succeed.

 

About the role:

The Studio Experience Associate is a new and dynamic position within ConsenSys. The selected candidate will work directly with multiple startups - delivering a high-quality and consistent experience for them as a representative of the venture studio. The Associate will also be responsible for creating strong feedback loops with the goal of consistently improving the venture studio as a whole.

The Studio Experience Associate is responsible for the execution of specific programs:
  • Seamless on-boarding of new startups by giving them an overview of how ConsenSys operates, providing training on how to use internal tools, and educating the startups on how to best utilize internal service providers
  • Compiling feedback from the startups, being a part of the debriefing process, and sharing any insights/recommendations that will improve the startup experience
  • Monitoring and tracking progress, such as delivery deadlines, burn rate, and updating OKRs
  • Updating venture studio platforms with accurate data, share all relevant processes and procedures, and maintain detailed and accurate employee files
  • Communicating updates on upcoming events, opportunities, and company deadlines

  • The ideal candidate is self-driven, has exceptional time-management / prioritization abilities, and possesses strong verbal and written communication skills. We’re looking for individuals who are passionate about our mission and are enthusiastic about working directly with startups.

    Responsibilities:
    • Foster a community of startups that promote the mission and values of the company
    • Maintain strong relationships with the startups and internal teams by acting and being perceived as their go-to in-house expert
    • Provide guidance and support for any service-related questions from the startups and work alongside department leads as needed
    • Actively address issues that arise and respond to them appropriately and swiftly
    • Improve the quality of service by recommending improvements to existing processes and implementing solutions

    Requirements:
    • 1-3 years experience working in a customer-oriented environment  
    • Deep passion for startups and entrepreneurship
    • Strong critical-thinking skills, a strong bias towards action, and a strong desire to take ownership for work
    • Excellent communication and verbal skills
    • Ability to be independent and comfortable making decisions on your own
    • Self-driven with a strong desire to learn
    • Strong organizational and time-management capabilities with some project management experience
    • Humble, collaborative, and highly-organized
    • Comfortable with data and analyzing/delivering insights from it
    • Ability to give and receive constructive feedback
    • True passion for ConsenSys’s mission and vision

     

    Here are some of the perks of being part of a unique organization like ConsenSys:
    • The forefront of a revolution. At ConsenSys we fundamentally believe that a next generation of technologies presents the opportunity to create a more just and equitable society.
    • A dynamic startup environment. ConsenSys is a thought leader in the blockchain space and we are absorbing a significant portion of the mindshare. This is both exciting and challenging, as we learn to scale our organization while adhering to the principles of decentralization.
    • Continuous learning. You’ll be constantly exposed to new languages, frameworks and ideas from your peers and as you work on different projects -- challenging you to stay at the top of your game.
    • Deep technical challenges. This entire ecosystem is about 10 years old. Ethereum itself is still a toddler. There is much work to be done before these platforms can scale to the order of millions or billions of users. ConsenSys is building the technology platforms that can get us to those next thresholds of scale.

    Click here for the latest updates from ConsenSys.

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