Design Facilitator

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ConsenSys is a venture production studio and the leading technology firm in blockchain globally. We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex network of buyers, suppliers and consumers.

Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, and infrastructure, and more. To accomplish this we've built out a flat organizational structure which we call the ConsenSys Mesh: a network of individuals & teams working autonomously and towards the same goal.  Our mission is to use these decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet. If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us.

About the role:

As a Design Facilitator you will work collaboratively, creatively, and flexibly with interdisciplinary teams and with our clients. The Design Facilitation practice at ConsenSys is primarily driven by our desire to help our teams and customers use Design Thinking to achieve outstanding, human-centered results. The Design Thinking team at ConsenSys currently consists of two facilitators and is projected to grow to four by July 2018. Future growth will depend on demand for Design Thinking from the wider organisation.

What gets us excited:
  • You have a proven history of using design thinking in a variety of ways and in a variety of locations and cultures, at lots of different places from big to small companies, and start-ups.
  • A strong point of view - you aren’t just along for the ride. Lots of blog posts and videos and podcasts (for example) where we can learn about what you care about and how you express yourself.
  • Background in teaching and making your own courses and curriculum.
  • References who will say lots of nice things about you and help us understand how you would fit in at ConsenSys.
  • A passion for exploring the possibilities of blockchain technology.

Responsibilities:
  • Run workshops in all forms — a facilitator needs to have a comprehensive grasp of design thinking at a sophisticated level, including methods and mindsets. You need to be able to effectively guide a team of people through the design thinking framework in person and remotely. Please note that we are not looking for theoretical trainers - you must be experienced at delivering hands-on facilitation services.
  • Advocate, inspire, reflect—we’re going to be building the airplane as we fly it. The facilitator also needs to be a content creator and think about how to better apply design thinking in the venture accelerator model.
  • Client facing — for ConsenSys to succeed, we will need to interact with potential customers and users in order to understand their worlds, needs, and aspirations. The facilitator needs to be comfortable working with people outside the organization. Typical client sessions will be for consulting engagements and for helping teams co-create with their users.
  • Teaching and modeling — helping teams get better at design thinking so they can apply it on their own in-between facilitator-led workshops.
  • Stay on your feet—a facilitator is always actively adapting to the environment they’re shaping. You need to know when to be flexible, when to hold firm, and how to calmly navigate ever-changing waters.
  • Staying organized—tracking who is asking for workshops, when you are running workshops, when you are traveling, finding supplies, planes, and hotels. Being an independent facilitator has a lot of moving pieces and you’ll most be on your own to handle your schedule.

Requirements:
  • You understand human-centered design philosophy and love sharing design methodologies.
  • You really care about how process turns innovative ideas into awesome realities.
  • You love to learn. Blockchain, design thinking, and software development are all young enough disciplines that there is an endless amount to discover and invent.
  • Test and learn is part of your DNA.
  • You restlessly reinvent yourself and your facilitation practice.
  • You question everything! You regularly ask yourself “Why does it have to be this way and how can it be better?”
  • Self starter— you won’t have a manager in this role.  No one will tell you what you have to do, and you work better that way. 

Some perspectives on facilitation to check out:

https://medium.com/design-ibm/build-experiences-not-features-9ae0d2c0117a

https://medium.com/design-ibm/prototyping-ibm-design-thinking-method-cards-1328080da382

https://medium.com/design-ibm/facilitator-unconference-2017-with-design-at-business-d20696ab6354

 

Here are some of the perks of being part of a unique organization like ConsenSys:
  • The forefront of a revolution. At ConsenSys we fundamentally believe that a next generation of technologies presents the opportunity to create a more just and equitable society.
  • A dynamic startup environment. ConsenSys is a thought leader in the blockchain space and we are absorbing a significant portion of the mindshare. This is both exciting and challenging, as we learn to scale our organization while adhering to the principles of decentralization.
  • Continuous learning. You’ll be constantly exposed to new languages, frameworks and ideas from your peers and as you work on different projects -- challenging you to stay at the top of your game.
  • Deep technical challenges. This entire ecosystem is about 10 years old. Ethereum itself is still a toddler. There is much work to be done before these platforms can scale to the order of millions or billions of users. ConsenSys is building the technology platforms that can get us to those next thresholds of scale.

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