UX Design Researcher

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ConsenSys is a venture production studio and the leading technology firm in blockchain globally . We deliver products, solutions and platforms built using blockchain technology to transform how business is done in complex network of buyers, suppliers and consumers.

 

Our teams are busy at work building the future of identity, financial markets, commerce, the music industry, security, and infrastructure, and more. To accomplish this we've built out a flat organizational structure which we call the ConsenSys Mesh: a network of individuals & teams working autonomously and towards the same goal.  Our mission is to use these decentralized solutions to fundamentally reshape the economic, social, and political operating systems of the planet. If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us.

 

The Design Research practice at ConsenSys is driven by a primary principle, construct curiosity .

Driven by curiosity, our practice is as rigorous about the form of inquiry as it is impassioned. We design with people, ensuring that everything we design is grounded in a deep, contextual understanding of what matters to people. Empathetic and forward-thinking, our objective is to inform and inspire the design of systems, services, and experiences. As pragmatic and applied, our practice enables us to act with intent.

 

About MetaMask at ConsenSys:

MetaMask is a Consensys Spoke building a bridge that allows you to visit the distributed web of tomorrow in your browser today. MetaMask allows you to run Ethereum dApps right in your browser without running a full Ethereum node. MetaMask includes a secure identity vault, providing a user interface to manage your identities on different sites and sign blockchain transactions.

About the role:

MetaMask is growing and looking for an experienced, passionately curious, open-minded, and flexible design researcher interested in enabling the distributed web of tomorrow. You have an interest in the Ethereum ecosystem, specifically, the complex areas of digital wallet functionality, transactions, and secure identity.

Design researchers at ConsenSys bring their inquisitive nature and interpretive skills to bear on all aspects of their work—from framing inquiry to designing new propositions and evaluating prototypes with users. As a design researcher you will have the opportunity to work within a multi-disciplinary team to design and execute research around secure identities.

We are especially interested in hearing from researchers who are driven by inquiry and have a background in design.

Responsibilities:
  • Designing, planning, and executing design research
  • Collaborating with multi-disciplinary teams to construct and implement insights from research
  • Synthesizing and communicating complex findings and insights in appropriate, intelligible, and compelling ways
  • Independently seeking out and identifying opportunities for research to inform strategy
  • Understand and incorporate business requirements into research
  • Representing ConsenSys within the wider research community, for instance by publishing articles on behalf of ConsenSys and presenting at conferences as a ConsenSys discipline leader.

Requirements:
  • Experience conceptualizing and facilitating design research initiatives, from problem identification and evaluation through user engagement, ensuring that insights shape the design of systems and experiences
  • Strong strategic, analytical, and creative skills with a history of tackling and solving complex design research opportunities
  • Ability to work collaboratively and communicate effectively with teammates, community members, customers, and partners
  • Comfort with ambiguity, yet driven to create order out of chaos
  • Understanding of digital product design and systems design
  • Passion for evolving design research methods
  • Flexibility to see opportunities for design research where others might see constraints

Relevant experience:
  • Degree(s) in design, anthropology, human factors, psychology, human-computer interaction, behavioral science, cognitive science, other social sciences, a related field, or equivalent practical experience
  • 3+ years of professional design/ux research experience; preferably on agile teams
  • 3+ years of professional design experience; preferably as a product designer on agile teams
  • Experience collaborating with multidisciplinary teams
  • Experience with a variety of research methods, collecting and analyzing both qualitative and quantitative data
  • Demonstrated understanding of the strengths and shortcomings of diverse research methods, including when and how to deploy them and experiment with novel techniques during the product development process
  • Experience with storytelling through various mediums and formats

 

Here are some of the perks of being part of a unique organization like ConsenSys:
  • The forefront of a revolution. At ConsenSys we fundamentally believe that a next generation of technologies presents the opportunity to create a more just and equitable society.
  • A dynamic startup environment. ConsenSys is a thought leader in the blockchain space and we are absorbing a significant portion of the mindshare. This is both exciting and challenging, as we learn to scale our organization while adhering to the principles of decentralization.
  • Continuous learning. You’ll be constantly exposed to new languages, frameworks and ideas from your peers and as you work on different projects -- challenging you to stay at the top of your game.
  • Deep technical challenges. This entire ecosystem is about 10 years old. Ethereum itself is still a toddler. There is much work to be done before these platforms can scale to the order of millions or billions of users. ConsenSys is building the technology platforms that can get us to those next thresholds of scale.

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